Privacy Policy
Last updated: February 2026
At GetAppt, a product of ideas2code.dev, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered appointment scheduling service.
1. Information We Collect
We collect information that you provide directly to us when using our service:
- Account Information: Name, email address, and password when you create an account.
- Business Information: Business name, address, phone number, and operating hours for service providers.
- Appointment Data: Date, time, and reason for appointments scheduled through our platform.
- Communication Data: Messages exchanged through our chat widget.
- Authentication Data: If you sign in with Google or Apple, we receive your name, email, and profile picture from those services.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our appointment scheduling services
- Process and manage appointments between service providers and their customers
- Send appointment confirmations, reminders, and notifications
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Service Providers: Appointment information is shared with the business where you book appointments.
- With Payment Processors: We use Stripe to process payments. When you make a payment, your billing information (name, email, payment card details, billing address) is shared directly with Stripe. We do not store your full credit card number on our servers. Stripe's use of your data is governed by Stripe's Privacy Policy.
- For Legal Reasons: When required by law or to protect our rights and safety.
- With Your Consent: When you have given us explicit permission to share your information.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data centers with physical security measures
5. Payment Information
We use Stripe as our payment processor. When you subscribe to a paid plan:
- Your payment card details are collected and processed directly by Stripe, a PCI-DSS Level 1 certified payment processor
- We store only a Stripe customer ID and basic subscription metadata (plan, status, period dates) - never your full card number
- Stripe may collect additional data as described in Stripe's Privacy Policy
- You can manage your payment methods and view invoices through our Stripe-powered billing portal
- Payment-related emails (receipts, failed payment notices) may be sent by Stripe on our behalf
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Message history retention depends on your subscription plan. You can request deletion of your data at any time.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request portability of your data
8. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.
9. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Website: ideas2code.dev
- Email: hello@ideas2code.dev
